Refund policy

Refunds & Returns Policy

At HIGHXBORN, we take pride in the quality of our products and appreciate your support.

Change of Mind

Due to the limited nature of our collections, we do not offer refunds, returns, or exchanges for:

Change of mind
Incorrect sizing selection
Preference changes after purchase
Accidental orders

Please review all product descriptions, sizing information, and order details carefully before completing your purchase.

Faulty or Incorrect Items

If you receive an item that is faulty, damaged, or incorrect, please contact us within 7 days of receiving your order.

To help us resolve the issue quickly, please include:

Your order number
A description of the issue
Clear photos showing the fault, damage, or incorrect item

All claims will be assessed in accordance with Australian Consumer Law.

Contact Us

For all refund and return enquiries, please contact:

enquiries.highxborn@outlook.com

Australian Consumer Law